Impression pdf et mise en page

IDAE

Bonjour à tous,
je n'arrive plus à imprimer en pdf et a mettre en page mon gantt. je suis sur imac.
j'essai d'imprimer en A0 pdf et une fenêtre s'ouvre en m'indiquant qu'il faut adapter la dimension de ma feuille.
mais cela ne fonctionne pas . help please !!!

vicky

Hi,
can you please let us know your macOS and Merlin Project version?
It would also help to get a screenshot of the dialogues you get.

Best regards, Vicky

IDAE

vicky bonjour vicky,

je suis sous Ventura 13.6.6, merlin version 8.2.0.

voici les screenshots

merci pour votre aide

vicky

If I understand the dialogue correctly, it tells you to enable this option here.
Does this help you further? And does what you want?

IDAE

vicky thank you for this answer but it doesn't work anymore.
I try to export to pdf but i can't setting the layout.
then, I've got a pdf file without tittle, header, footer and logo 🙁
it's hard to work like that ...

vicky

Hello again, I don't understand. Have you clicked and enabled the 'adapter a la taille du papier' and still get error messages?

IDAE

vicky yes 😉

vicky

Would you please send us a copy of your project file to support@projectwizards.net and tell us which view you are trying to print in a PDF? We would try to reproduce your report and see if there is a workaround.

Thanks

IDAE

mail sent, thanks for your help 😉

IDAE

Hi, Vicky .
Did you find the problem ? thanks a lot

vicky

sorry, I don't understand. Which problem are you referring to? If I am not mistaken, the printing question was replied to you by our support as they send you the PDF created out of your project without issues

IDAE

vicky je suis désolé mais je n'ai rien reçu, il y a un soucis d'adresse mail peut-être?
merci par avance

IDAE

vicky OOOPS ..... désolé ... je n'avais pas vu le mail... j'échange avec le support directement . merci 😉

vicky

To clear a misunderstanding… the error message comes from the printer driver:
Format papier incorrect
Corrigez la taille de page personnalisée ou
sélectionnez « Adapter à la taille du papier ». Pour sélectionner « Adapter à la taille
du papier » 1. Dans le menu contextuel des options
d'impression, sélectionnez Gestion du papier. 2. Sélectionnez « Adapter à la taille du papier » et dans le menu contextuel Taille du papier de destination, sélectionnez le format de papier
dans lequel vous souhaitez imprimer.

There is no such string in Merlin Project's code.

And if my translation app is to be trusted it already offers the solution.

But, when exactly does this message come?
Wenn you select the Paper Size?
When you set the Orientation?
When you Click onto the button to enable the 'Adapter à la taille du papier'?
When you select the paper format again there as listed under "Taille paper de destination" ?
When you click PDF > Save as PDF?

IDAE

vicky when i click PDF > Save as PDF

vicky

ok, and you already did what it said?
You click onto the button to enable the 'Adapter à la taille du papier'?
And selected the paper format again there as listed under "Taille paper de destination" ?

Your second screenshot had a disabled 'Adapter à la taille du papier' button.

IDAE

😉

vicky

Sadly, I don't have a brother printer to check this out, and I don't understand why the button does not show as activated. Hopefully the support team of brother can help you further:
https://www.brother.fr/services-et-supports

Best regards, Vicky